Doug Higgins

C.E.O (Chief Executive Officer)

Leads the overall vision, strategy, and direction of RedShift Group, ensuring that the company delivers trusted insurance solutions while maintaining operational excellence and long-term growth.

Pagan

Customer Support Specialist

Provides frontline assistance to clients, handling inquiries, policy questions, and support needs with professionalism and care to ensure a seamless customer experience.

Sharmaine

Customer Support Specialist

Assists with claims processing, client follow-ups, and administrative support, helping maintain strong client relationships and efficient service delivery across all touchpoints.